Privacy Policy

Greysky Coffee takes seriously the privacy of our site’s visitors. We have created this page to explain, in as transparent a way as possible, what information we collect from you, and how it is used and safeguarded.

By accessing our website (located at https://www.greyskycoffee.com), you acknowledge that you have read, understood and agreed with the terms on this page and on our terms of use page. We reserve the right to change either of these pages at our sole discretion, without notice.

This policy also applies to information submitted to us through other means (such as by email, postal mail or through third parties such as Facebook).

What do we collect, and why?

Involuntary information: When a visitor accesses this information, we collect information about the visit automatically. This information does not identify the user personallyWe track information such as the user’s browser type (such as Mozilla Firefox or Microsoft Internet Explorer), the date and time of the visit, the user’s Internet Protocol (IP) address, what page(s) on our site the user visits, and what country the user is currently located in.

Again, this information isn’t personally identifiable. There is no information about the user’s name, home address, phone number, email address, etc, nor can any of this information be obtained from the data collected.

Voluntary information: There are several circumstances while using this website that the user might be asked to voluntarily provide personal information. We believe the purpose of this collection is self-evident. Examples of such circumstances include:

  • Purchasing items in our online store.
  • Corresponding with us through our contact page.
  • Participating in a special offer or promotion.

We do not collect any information from children 13 years of age and younger.

How is this information used?

Involuntary information: This information is used in aggregate to help us understand our users, to improve the website. For example, if we notice that a large number of users only visit the homepage and then navigate away to other websites, this tells us that maybe our homepage isn’t very interesting or enticing.

Voluntary information: We use voluntarily-submitted information to complete the service requested by the user. For example, when a user purchases an item from our online store, we request shipping information such as address, city, state, etc. This information is passed along to our carrier (either USPS or FedEx, depending on user selection) for delivery. We do not use customer information for any non-implied purposes unless explicitly stated at point of collection or in this policy.

Any content, such as testimonials or reviews, submitted to us becomes the property of Greysky coffee. We reserve the right to use this information for the marketing and promotion of this website. We will do so in a way that does not compromise the submitter’s privacy (In the case of testimonials, for example, we will not print the submitter’s last name, email address or street address). For more information on user submissions, please see our terms of use.

We do not rent, sell, trade, give or otherwise make available your personal information to others.

How is this information safeguarded?

Greysky Coffee uses industry-standard security measures to protect and secure information submitted to us. These methods include firewalls, intrusion monitoring, encryption and more. In addition, access to personally-identifiable information is kept to a minimum, with only a minority of personnel having access. For further security, we do not collect any payment information such as credit card numbers or information, or PayPal login information. All of this information is submitted directly to PayPal – We never see it.

Are “cookies” used on this website?

“Cookies” are small bits of information placed on a user’s computer for record-keeping purposes. We may use cookies to provide you with better service. Cookies can make the internet more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their users. Cookies do not personally identify users, although they do identify a user’s computer. Browsers typically are set to accept cookies by default. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of this and other websites if you do so.

Links to external websites.

The Greysky coffee website may contain links to external websites, as a courtesy to the user to save them time seeking out additional information. This privacy policy only applies to pages within the https://www.greyskycoffee.com domain and to information submitted directly to us through other mediums such as email or facebook. We recommend that you read the privacy policies of any websites you visit.

Contact Greysky Coffee.

If you have any questions about this policy, or our website in general, please direct them to:

[email protected]

Or, via postal mail:

Greysky Coffee Customer Support
410-3200 Carlisle Blvd. NE
Albuquerque, NM
87110